Luxona LUXONA

Privacy

Privacy Policy

This policy explains what information Luxona collects through this website, how we use it, and how we handle it.

Information We Collect

We collect information you choose to give us, which may include your name, email address, phone number, ZIP code, project type, budget range, project stage, timeline, how you heard about Luxona, and details or documents about your project. We collect it when you:

  • Submit the contact form on this website
  • Request a free resource, such as our homeowner checklist, through a form on this website or a lead form on Facebook or Instagram
  • Schedule a consultation through our online booking page

How We Use Your Information

We use your information to deliver resources you request, respond to your inquiry, schedule and hold consultations, and communicate with you about your project. If you request a free resource, we may also send you occasional educational emails about planning and protecting a home project. Every email includes a way to unsubscribe, and you can opt out at any time.

We do not sell or rent your information, and we do not share it with third parties for their own marketing.

Service Providers

We use trusted third-party services to operate this website and our business. Your information may pass through or be stored by these providers only as needed to perform their services for us:

  • Formspree processes contact form submissions
  • Meta (Facebook and Instagram) processes lead forms submitted through our ads
  • Calendly handles consultation scheduling
  • Microsoft hosts our email and video meetings
  • An email delivery service may send our educational emails

Each provider has its own privacy policy governing its handling of data.

Data Retention

We retain inquiry information for as long as reasonably necessary to respond to your request and, if you engage Luxona, for the duration of our business relationship and as required for our business records.

Your Choices

If you would like your information removed from our records, or have questions about what information we have on file, contact us using the information below.

Cookies, Analytics, and Advertising

This website may use standard analytics tools to understand general site usage. We may also use the Meta Pixel, a tool that helps us measure the effectiveness of our ads on Facebook and Instagram and show relevant ads to people who have visited our site. The Meta Pixel uses cookies and similar technologies to collect information such as pages visited and actions taken on this site. Our online booking tool, provided by Calendly, may also use cookies to operate the scheduler and remember your selections. You can manage how Meta uses this information for ads in your Facebook or Instagram ad preferences, and you can block or delete cookies through your browser settings.

Contact Us

Questions about this privacy policy or your information? Reach out:

Changes to This Policy

We may update this privacy policy from time to time. This policy was last updated in October 2026.

Contact us with questions →